Welcome to X03Bet . We are committed to protecting your privacy and handling your data with transparency and security. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (the “Service”).
By accessing or using our Service, you consent to the practices described in this policy. Please read it carefully.
2. Information We Collect
We collect information that you provide directly to us and automatically through your use of our Service.
a. Personal Information You Provide:
- Account Data: When you register, we collect your username, email address, phone number, and date of birth for age verification.
- Financial Data: To process transactions, we collect payment information, including transaction history and details linked to methods like JazzCash and EasyPaisa.
- Communication Data: Records of your correspondence with our customer support team.
b. Information Collected Automatically:
- Device Information: We collect data about the device you use, including IP address, operating system, unique device identifiers, and mobile network information.
- Usage Data: We collect information on how you interact with our Service, such as the games you play, features you use, and the time and duration of your activities.
- Cookies and Similar Technologies: We use cookies to enhance your experience, analyze trends, and administer the Service.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To create, maintain, and secure your account.
- To process your transactions, deposits, and withdrawals.
- To provide customer support and respond to your inquiries.
- To personalize your experience and recommend games.
- To develop, improve, and optimize our Service.
- To send you promotional offers and updates (you can opt-out at any time).
- To ensure compliance with our Terms of Service and prevent fraudulent or illegal activity.
4. How We Share Your Information
We may share your information in the following situations:
- Service Providers: We share data with trusted third-party vendors who perform services for us, such as payment processing, data analysis, and customer service. These partners are bound by strict confidentiality agreements.
- Legal Obligations: We may disclose information if required to do so by law, such as to comply with a subpoena or similar legal process, or to protect our rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as a business asset.
We do not sell your personal information to third parties for their marketing purposes.
5. Data Security
We implement robust administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, loss, misuse, or alteration. These measures include encryption (SSL), secure servers, and strict internal data access protocols.
However, no method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
6. Your Data Rights and Choices
You have certain rights regarding your personal information:
- Access and Update: You can review and update your account information directly in the app’s settings.
- Marketing Communications: You can opt-out of receiving promotional emails by using the “unsubscribe” link in those emails.
- Account Deletion: You may request to delete your account by contacting customer support. Note that we may retain certain information as required by law or for legitimate business purposes, such as resolving disputes and enforcing our agreements.
7. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including to fulfill legal, accounting, or reporting requirements.
8. Age Restriction
Our Service is strictly intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from minors. If we learn we have collected such data, we will delete it immediately.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date. We encourage you to review this policy periodically.